Chief Information Officer

3 weeks ago(1/2/2018 4:55 PM)
Job ID
# of Openings
Information Technology (IT)


HKS is a team of more than 1,400 architects, interior designers, urban designers, scientists, artists, anthropologists and other professionals working together across industries and across the globe to create places that delight, heal and stimulate peak performance. We have nurtured a culture of extraordinary people with curious and creative minds who are passionate about delivering elegant solutions that solve our clients’ challenges. Our research teams dig deep to discover processes and ideas that improve outcomes--then they share them freely for everyone’s benefit. In all we do, we are mindful of the fragility of all life and of the planet.


Our Dallas Headquarters is looking for a CIO who will be responsible for enhancing HKS’s business processes through improved technology that is aligned with the firm’s strategic and operational business goals. Works with the business stakeholders to understand the organizational needs and ensure the technology strategy and execution allows HKS to achieve a competitive advantage in the marketplace.


  • Directs and oversees the strategic alignment of the IT organization, including enterprise business systems, enterprise infrastructure and support services organizations with the goals and objectives of the business
  • Responsible for planning and directing the budget, goals, policies and objectives for the IT organization
  • Monitors labor and expenditures and tracks against budget for all aspects of the department
  • Establish a responsive, service-focused IT organization with quality personnel to ensure initiatives are aligned with key business goals of the company
  • Evaluate the systems and services provided by IT and provide documented service level objectives for availability and recoverability, including providing 24x7 support for global operations as well as a structured management, communication and approval process for system changes
  • Establish and oversee a Project Management and IT Governance process that ensures initiatives are aligned with key business goals and meet defined objectives for ROI, Revenue, Profit and cost savings
  • Assess & renew data centers, networking, server and desktop infrastructure strategy including the security requirements, disaster recovery and business continuity
  • Perform an application rationalization and renewal process that identifies the various applications and services provided by IT, defines a roadmap for each application and focuses on consolidation, standardization, Integration and data ownership
  • Support Business Decision making using standard business intelligence and knowledge management tools such as dashboards and portals to ensure easier and quicker access to relevant data by the key decision makers
  • Ensure adherence to corporate and departmental standards and policies, review and approve project artifacts in accordance with project methodology and change management processes as well as enforcing the use of best practices and standards throughout the project lifecycle
  • Makes recommendations to Executive Management for improvement of HKS' Information Management environment
  • Participates on committees and special projects



  • Adhere to all HKS values, processes, policies, standards and procedures 
  • Maintain a high level of customer service through good communication and can interact effectively with all levels of management, technical and non-technical (i.e. business users)
  • Relies on experience and judgment to plan and accomplish goals
  • Performs a variety of tasksas assigned 
  • Have excellent problem solving and troubleshooting skills
  • A wide degree of creativity and latitude is expected
  • Bring a “Can-Do” results oriented attitude to a team that includes the desire and ability to learn
  • Desire to learn new technologies and new ways
  • Demonstrated leadership and personnel management skills
  • Solid understanding of the organization’s goals and objectives
  • Demonstrate integrity, respect, commitment to excellence, collaboration, agility and value diversity every day with every team member
  • Can interact effectively with all levels of management, technical and non-technical (i.e. businessstaff) 
  • Can explain requirements and technical scenarios to non-technical people
  • Have excellent problem solving and troubleshooting skills
  • Guide and mentors the staff onprojects and activities  
  • Ability to delegate effectively
  • Successful experience in assessing talent and in developing IT talent
  • Work well in a team environment with proven ability in successful team building


Technology Supported 

  • Microsoft Office 365/Sharepoint Online
  • Deltek Vision ERP
  • Sage Fixed Assets
  • Workday HRIS/Payroll
  • iCims Applicant Tracking
  • Tableau
  • ChromeRiver Expense Management
  • Vena Budgeting & Forecasting
  • Microsoft .Net Application Platform
  • Microsoft SQL Server  
  • Microsoft Office


  • Bachelor’sdegree in Information Systems or related field is required 
  • 15+ years overall hands-on experience in Information technologyis required
  • 10+ years of successful experience leading technology teams is required
  • Current comprehensive knowledge of information technology subjects and extensive knowledge of hardware and software
  • Experience with implementation of and enhancements of enterprise systems such as ERP and CRM systems, including effective integration of multiple data bases
  • Expertise with a variety of the concepts, practices, and procedures related toIT project management, portfolio management, IT Governance and Business Analysis
  • Expertise with a variety of the concepts, practices, and procedures related to technical infrastructure
  • Experience managing the project delivery and IT governance organization for an international company with multiple distributed locations
  • Experience managing business systems and technical infrastructure for an enterprise with 1000+ users
  • Experience in managing multiple complex projects which involve interaction with other systems and departments
  • Proven experience developing detailed business plans, project plans, test plans, estimating technology project efforts
  • Strong understanding of project lifecycle methodologies such as Agile / SCRUM or Project Methodology Institute (PMI)
  • Strong communication skills with ability to communicate with all levels of an organization
  • Must be able to accurately define business requirements and gain support from project stakeholders
  • Proven track record of motivating staff and dealing with diverse interpersonal relationships, skilled at maintaining focus of project teams to ensure meeting project objectives
  • Must be able to organize and facilitate meetings involving appropriate groups in relation to project activities
  • Excellent verbal and written communication skills



HKS is an EEO/AA Employer: M/F/Disabled/Veteran



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